Warranty

Were committed to giving you peace of mind from day one. That's why every vehicle we sell comes with a FREE 3-MONTH STANDARD WARRANTY. - no hidden costs, no hidden terms.
Want longer protection? You can upgrade to one of our extended warranty packages, tailored to suit your needs and budget. Extendable up to 3 years. Levels of cover are silver, gold, and platinum.

SILVER COVER- for vehicles of any age or mileage.

Listed parts only.
✔️ Engine
✔️ Gearbox
✔️ Drive system
✔️ Clutch
✔️ Breaking and steering system
✔️ Cooling system
✔️ Suspension
✔️ Electrical parts
✔️ Air conditioning
✔️ Camshaft and timing belt/ chains

GOLD COVER- for vehicles up to 10 years old and under 100,000 miles at start date.

✔️ Diagnostic costs
✔️ Air conditioning
✔️ Braking system(excl. Callipers)
✔️ Camshaft timing belt/ chain
✔️ Clutch (excl. Friction material)
✔️ Coil springs
✔️ Cooling system (excl. Hoses, pipes, tubes)
✔️ Drive system
✔️ Turbo charger
✔️ Wheel bearings and hubs
✔️ Electrical parts, engine
✔️ Flywheel
✔️ Fuel system
✔️ Original sat nav systems
✔️ Remote key fobs or key cards (up to £250).

PLATINUM COVER -for vehicles up to 7 years old and under 70,000 miles at the start date.

Covers all parts from gold cover and more
✔️ DPF/ catalytic converter
✔️ Diagnostic costs.
✔️ Battery (first 6 months of cover)
✔️ Oil seals and gaskets, wear and tear up to 10 years and / or 100,000 miles.

Additional benefits across all plans:
UK-wide repair coverage
24/7 roadside assistance (optional add-on)

How our warranty works
Before you have any work carried out, you must contact our claims team on 0800 060 8610

SPOT A FAULT!
If your vehicle develops a fault, contact us or warranty provider before any repairs are carried out. This ensures the issue is logged and the correct process is followed.

BOOK A DIAGNOSTIC
You'll be asked to take the vehicle to a Vat-registered garage of your choice(or one from our approved network). The garage will carry out a diagnostic inspection to identify the fault and provide a written report.

SUBMIT A CLAIM
Once the fault is confirmed, the garage or you can submit the diagnostic report to the warranty provider. They'll assess whether the issue is covered under your plan.

APPROVAL AND REPAIR
If approved, the warranty provider will authorise the repair.
Labour and parts may be fully covered
You may have a claim limit

GET BACK ON THE ROAD
Once repairs are complete, the garage will invoice the warranty provider directly or you may pay and be reimbursed. Either way, we aim to get you back on the road quickly and safely.


While our warranty plans offer excellent protection against unexpected mechanical and electrical faults, there are parts that naturally degrade over time due to regular use, and are considered the owners responsibility to maintain.
Some examples of wear items are:

❌ Tyres
❌ Wiper blades
❌ Bulbs and fuses
❌ Shock absorbers
❌ Interior trim
❌ Upholstery
❌ Cosmetic wear

Also serviceable items are designed to wear out and be replaced at scheduled intervals. Their condition depends heavily on driving style, mileage, and maintenance habits not on manufacturing defects or mechanical failure.
Some examples of serviceable items are:

❌ Engine oil
❌ Filters
❌ Air filters
❌ Fuel filters
❌ Spark plugs
❌ Brake fluid
❌ Coolant and antifreeze
❌ Transmission fluid.

A well maintained vehicle isn't just more reliable its safer for you, your passengers, and everyone else on the road. Whether you're commuting daily or heading off on a weekend adventure, a few simple checks can make all the difference.

Thankyou for driving with care and keeping safety in the drivers seat from everyone at Bittaford Car Sales.☺️